As to be expected with a complex operating system like this one, there were a few bumps along the way, but the suppor
Feel at ease with IDS Remote Maintenance and Diagnostic services. Our experienced team can be connected to your downed equipment in seconds, helping your maintenance team to get your process up and running again.
Coupled with our out-standing field service team, IDS can arrive onsite with precise knowledge on what the problem is, with the necessary tools and parts available upon arrival.
Data Collection
Through our IDS supplied monitoring system, users would have the ability to extract information from new and old systems. all systems have valuable data to collect and we have a way to get it.
No need to worry about varying controls platforms either. Our solution can extract data from various vendor platforms without the need for special handling or upgrades to machine controllers.
Data can be handled internally, or let IDS handle it and provide the periodic reports needed, directly to those who need it.
Reporting
Maximize your company's return on investment!
Web based tools allow users to see what is happening on their production floor. By measuring productivity and determining maintenance requirements, timely reports helps keep your operation running at full efficiency.
Generate OEE, shift and batch reports. Track energy usage on the plant floor with our power monitoring option. Track equipment conditions by monitoring vibrations and avoid costly mechanical breakdowns before they occur.
Assistance Through AR
IDS is now equipped to assist you with augmented reality (AR) services. AR allows us to connect with your plant electrical staff and collaborate faster to identify problems. Through use of a mobile phone or tablet, we see what your tech sees, and we can highlight areas that we would like to troubleshoot. Pairing this with remote programming support, we are confident we can solve your issue quickly.
How do we do this? We simply send you a link to download the app onto your device, and we can connect to you within seconds. No special hardware needed. IDS can also provide you a dedicated remote support tablet, loaded with all the functionality you need.
The Remote Advantage
Industrial Drive Service can provide 24/7 remote support contracts, providing instant access to your equipment and allowing us to quickly diagnose your control system issues. Eliminate the travel times required. Eliminate the initial site visit to determine the problems. Our remote support service is also available for our customers to use for their own purposes as well, allowing for remote monitoring of their plant activity as well.
Through our standard monitoring package, customers have the ability to access everything on the plant floor and know exactly what is occurring at any moment in time.
Our experienced team can be connected to your downed equipment in seconds, helping your maintenance team to get your process up and running again.
